Customer Satisfaction Surveys & Questionnaires

SurvSoft empowers you to get the feedback you need from your customers keeping your business competitive. Whether your run a product driven business, or are in the service industry, customer satisfaction is vital to the success of your business and measuring and analyzing your business’ level of customer satisfaction should be an integral part in the regular running of your business.

Research shows that it is much more costly to a business to get new customers than it is to keep current customers. But how do you maintain your customer’s interest? The answer is simple; keep them satisfied by meeting or exceeding their expectations. In the past this was more easily said than done as methods of gathering such information were not as easily accessible as today with the use of online survey software such as SurvSoft.

Now within a few minutes you can have your customer satisfaction survey ready to work for you providing you with a vessel to obtain vital information from your customers such as their likes, dislikes and opinions.

When creating customer satisfaction surveys you should note that as with many surveys keeping it short and to the point will provide you with a greater number of responses and more useful information. If you have never created a survey, aren’t sure what types of questions to ask or are simply looking for a quick solution then use our customer satisfaction survey templates. SurvSoft also features several pre-populated questions that are perfect for customer surveys and can drastically reduce the time it takes to build your questions.

Creating a customer feedback survey has never been this easy. Our user-friendly survey wizard and interface enable users with no programming or technical experience to build powerful surveys to capture customer views and ideas. Download your feedback or view it online via our survey reports and learn from the people who matter most to your business. Knowledge is power. Get it, use it, and reap the benefits.

Click here to try our Customer Satisfaction Survey Software

SurvSoft's Software Features:
Randomizable Answer Choices
Randomizable Question Order
Advanced Skip Logic
Advanced Avoid Logic
Delayed Skip Logic
Response Piping
Email Invitations with Reminders
Question Library
Survey Skins
Plus more...

I have never created a survey using an online method before and was impressed with the easy to use interface that Survsoft provides. Thanks!
- Barbara Epstein

Create a Survey       Invite Participants       Analyze Results