General Customer Satisfaction Survey
Please complete the following survey as accurately as possible to help us improve our quality of service to our customers.
- Management Team.
What were the main reasons you decided to initiate service with our company?
The service was affordably priced.
The range of services that was offered was impressive.
A friend referred me to your survice.
The competitors did not offer as many services as your company.
On average, how often would you say you use our service/product?
Several times per day
At least once a day
At least 2-3 times per week
Once a week
A couple times per month
Were our services: (Please check all that apply).
Easy to understand and use
Provided more features than competitors
If you contacted us, did we respond to you via email/phone in a timely response?
Most of the time
Is there anything you would change about the services provided to you?
If yes, please explain: